Mobile Recharge Terms and Conditions

  1. General Terms

       1.1 By using the mobile recharge services, you agree to comply with these Terms and Conditions.

       1.2 These terms apply to all users who access or use the recharge service, regardless of the payment method.

       1.3 The service is provided subject to the availability of technical systems and network coverage.

  1. Eligibility

       2.1 You must be the authorized user or have permission from the authorized user of the mobile number for which the recharge is requested.

       2.2 The service is available only for registered users who provide accurate and valid mobile numbers and account details.

  1. Recharge Process

       3.1 Users must select the correct mobile operator, plan, and amount to complete a recharge.

       3.2 Once a recharge request is submitted and processed, it cannot be reversed or canceled.

       3.3 You are responsible for ensuring the accuracy of all details provided during the recharge process.

  1. Payment Terms

       4.1 Recharge amounts and associated charges will be deducted from your selected payment method immediately upon confirmation of the transaction.

       4.3 The service provider is not liable for any payment failures due to insufficient funds, incorrect payment details, or technical issues with third-party providers.

  1. Refund and Disputes

       5.1 Recharges are non-refundable, except in cases of technical errors or failures attributable to the service provider.

       5.2 Any dispute regarding a recharge must be reported within 48 hours of the transaction.

       5.3 Refund requests, if approved, will be processed within 7-14 business days.

  1. Service Limitations

       6.1 The service provider does not guarantee uninterrupted or error-free service.

       6.2 The provider is not responsible for delays or failures due to factors beyond their control, such as network issues or regulatory restrictions.

       6.3 Availability of specific plans, offers, or recharge denominations is subject to changes by the respective mobile operators.

  1. Use of Personal Information

       7.1 By using this service, you consent to the collection and use of your personal information for the purpose of processing recharges and providing customer support.

       7.2 Your information will not be shared with unauthorized third parties, except as required by law or to fulfill the service.

  1. Prohibited Activities

       8.1 Users shall not use the recharge service for illegal, fraudulent, or unauthorized activities.

       8.2 Any attempt to manipulate, abuse, or misuse the recharge system will result in suspension or termination of access.

  1. Changes to Terms and Conditions

       9.1 The service provider reserves the right to update or modify these terms at any time without prior notice.

       9.2 Continued use of the service after changes have been implemented constitutes acceptance of the revised terms.

  1. Liability

       10.1 The service provider is not liable for any losses, damages, or inconveniences caused by the use of the recharge service.

       10.2 The provider’s liability is limited to the recharge amount in cases of proven errors attributable to the service provider.

  1. Contact Information

       For any questions or concerns regarding the mobile recharge service, please contact our customer support via email at [email protected] or call us at +964-790-410-0000.