We are hiring!

Iraq E-Gate for Financial Services (SWITCH) is giving You the opportunity to join its team as Helpdesk Engineer.

Job details:

Work location: Baghdad

Workdays: 5

Work time: Full Time

Job Duties:

  • Knowledge of network infrastructure, including telecoms, Cisco switches, LAN and WAN equipment.
  • Ability to configure Cisco equipment.
  • A thorough knowledge of operating systems, networking, hardware and office software.
  • Expert at using step by step troubleshooting methodologies.
  • Provide hands-on support for standard desktop environment using both Windows 10,11 and MAC
  • Coordinate hardware/printer/PC equipment maintenance.
  • End to end ownership of Incident management and its successful closure as per the defined SLAs.

Job requirements:

  • 1 year experience in the same Job
  • University Degree in Information Technology.
  • knowledge in MS AD.
  • In-depth hands-on knowledge Operating systems and hardware-level support.
  • Knowledge of IT standards, processes, and policies.
  • Extensive experience of supporting desktop Operating systems.
  • Extensive experience of supporting MS Office suite.
  • Experience of using SolarWinds ITSM
  • Ability to work under pressure and to deadlines.
  • Ability to priorities tasks.
  • Problem-solving skills.
  • Good command of written and spoken English

If you meet the requirements please apply below.

To apply for this job please visit hr.iraqegate.iq.